APP PRIVACY
360 Val Thorens App Privacy Notice
Who is responsible?
SARL Mawe, trading as 360 Val Thorens, is responsible for the personal-data processing described in this notice.
506 rue des Grillons, 69400 Gleizé, France
Contact: info@360valthorens.com
This notice covers the 360 Val Thorens app. It does not replace the separate privacy notices of websites or services you choose to open from the app.
Using the app
You can use the app without creating an account.
The version covered by this notice does not offer newsletter registration, active push-notification subscriptions, Memories photo albums or gallery downloads. It does not request access to your photo library.
The route map is included in the app. It does not request your GPS position or track your live location.
Contact and support
When you email us, we receive your email address, your message and any information or attachments you choose to send.
We use this information to answer your questions and resolve issues, based on our legitimate interest in providing support. Requests concerning your data-protection rights are handled to meet our legal obligations.
Email links open your email application. You decide whether to send the message; the app does not send it automatically.
Our support-retention policy is to delete ordinary support correspondence no later than 12 months after the enquiry has been closed, unless a specific legal obligation or dispute justifies longer retention.
VIP table enquiries
If you email VIP@360valthorens.com, we use the contact details and reservation information you provide to respond to your enquiry and, where applicable, arrange your booking. This processing is necessary to take steps at your request before entering into a contract, or to perform that contract.
The app does not sell tickets or collect payments.
Spotify and other external services
The music section displays artwork included in the app. It does not contain an embedded Spotify player.
When you select the playlist link, Spotify or your browser opens outside the app. Your use of Spotify is subject to Spotify’s privacy policy.
Room-booking, restaurant-booking, partner and social-media links also open external services. Please consult their privacy notices before providing personal information.
Who can access your information?
Correspondence is handled by authorised members of the 360 team and the service providers needed to operate our email services.
Photographs and videos
The app may display brand, venue and partner photographs or videos. If you have a privacy concern about an identifiable person in this material, email info@360valthorens.com and explain where the material appears.
Your rights
Depending on the circumstances, you may request access to, correction or deletion of your personal data, restriction of processing or data portability. You may also object to processing based on legitimate interests.
Where processing relies on consent, you may withdraw it at any time without affecting the lawfulness of earlier processing.
To exercise your rights, contact info@360valthorens.com. We may request limited additional information where necessary to verify your identity.
You may lodge a complaint with the French data-protection authority, CNIL, or your competent supervisory authority.
Changes to this notice
We will update this notice when our processing practices change. The latest version and its update date will be available on this page.
